A Comparative Study of Different Automated Teller Machine and Its Effectiveness Based on Customer’s Satisfaction
doi: 10.13052/jiems2446-1822.2017.004
Marianne B. Calayag, PIE, Donna Maryeliz M. Regala,
Camile Jocelle R. Rivera and Danielle Mikee N. Tancio
College of Engineering, Bulacan State University, Malolos,
Bulacan, Philippines
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Abstract: Research on human-computer interaction started in the year 1960s. It was
supported by different fields such as anthropology, cognitive psychology,
cognitive science, experimental psychology, ergonomics and human factors.
Even though there are almost, millions of automatic teller machines available
in the world, users of the machine still have usability problems including
inappropriate user – ATM interaction, display problems and others. The
study aims to conduct a comparative study between five different automated
teller machines; Landbank of the Philippines, Bank of the Philippine Islands,
Chinabank, Robinson’s Bank and Banco de Oro, which are all located within
the vicinity of Bulacan State University which also includes Graceland Mall
in the City of Malolos. The study also aims to determine which factors have
the significant effect on the interaction between humans and ATMs, and to
evaluate the usability of the said ATMs and its effectiveness to users. The
researchers conducted the study from the month of August up to the month of
September of the current year. Survey, Queueing process and time experiment
was used to support the study. The aspects look into are the visibility of the
systems status and feedback on the user, meaningful labels and descriptive
Keywords: links, match between the system and the real world, user control and freedom,
consistency, error prevention, learnability and memorability, flexibility and
efficiency of use, aesthetics and satisfaction. Only those who have completely
accomplished all the questions were considered in the study. The goal of the
study is to establish an ergonomically designedATMinterface that will suffice
users’ needs as well as is suitable for its intended task.
Abstract: According to the World Health Organization (WHO), road traffic accidents
is one of the top causes of death worldwide that claims roughly 1.3 million
lives annually. In the Philippines, the Philippine National Police-Highway
Patrol Group (PNP-HPG) data showed that there were 15,572 road accidents
nationwide for the whole of 2014, with 1,252 persons killed and 9,347 others
injured. A comprehensive study was conducted which aims to determine
which road traffic accident factors are significant with the severity of road
traffic accidents, determine which factors are significant per level of severity,
and determine the human factors associated in the occurrence of road traffic
accidents that are significant with the levels of severity. Markov Chain
Switching Approach enables to determine the probability of occurrence of
road traffic accidents and the significant factors that affects the severity
of a road traffic accident since it takes into consideration the heterogeneity of
the variables and the different time-varying and time-dependent constraints
which are not considered by other regression techniques used in road traffic
accidents severity literature.
Keywords: Markov Chain Switching Model, Road Traffic Accidents, Injury
Severity, Commonwealth Avenue.
Abstract: With oil being a non-renewable energy, buyers of aviation fuel are more
inclined to purchase Jet-A1 from oil companies that offer the best jet fuel.Aviation
fuel has the same content even when purchased halfway across the world.
Although price is an apparent factor that airlines consider when deciding which
oil company to choose for as a supplier, there are ambiguous factors that need
to be established so that continuous product development can be made by
the aviation fuel organizations. This study used conjoint analysis as a tool to
establish the attributes considered by airlines in deciding which oil company
best meet their needs. As a result, the following six attributes of aviation
fuel were identified: availability, price, accessibility, manpower, equipment
and facilities and fuel quality and safety. The results indicate that fuel
quality has the greatest influence on the respondents’ purchasing intentions,
followed by price, availability, equipment and facilities, and accessibility.
Manpower was the least important attribute with regard to the airlines’ buying
intention.
Keywords: Conjoint analysis,Aviation fuel, Purchasing intention, Consumer
preference, Part-worth.
e-CALLISTO Network System and the Observation of Structure of Solar Radio Burst Type III
doi: 10.13052/jiems2446-1822.2017.001
M. O. Ali1, Z. S. Hamidi1, N. N. M. Shariff2, M. S. Faid3,
S. N. U. Sabri4, Nurulhazwani Husien4, N. H. Zainol4
and C. Monstein5
1Faculty of Applied Sciences, Universiti Teknologi MARA,
Selangor, Malaysia
2Academy of Contemporary Islamic Studies, Universiti Teknologi MARA,
Selangor, Malaysia
3Academy of Contemporary Islamic Studies, MARA Technology University,
Selangor, Malaysia
4Faculty of Applied Sciences, MARA Technology University,
Selangor, Malaysia
5Insitute of Astronomy, Wolfgang-Pauli-Str, 27 8093 Zürich,
Switzerland
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Abstract: This paper highlighted on the unique occurrence of the Solar Radio Burst
Type III (SRBT III) during the high activities of the Sun. e-CALLISTO
network is the system that responsible for the observation of the Sun 24 hours
per day, which is a program under IHY/UNBSSI and ISWI instrument
deployment program. The data was taken from one of the part of e-CALLISTO
network which is Bleien, Switzerland. The event that had been selected was on
27th August 2015 since there was two subtypes of SRBT III can be obviously
observed during the day within 12:00 UT till 12:05 UT. The current condition of solar wind speed is 348 km/s with density 8.4 protons/cm3. Besides the
magnetic flux also quite high which is 13.4 nT. Regarding the detection of
SRBTIII, the x-ray flux data from Solar Monitor shows there is strong class mflare
also occur. The strong flare is also believed to have high temperature due
to the high magnetic field. A geo-effective explosion was occur even though
the sunspot no longer directly facing on the earth. The active region AR2403
was predicted can potentially cause radio blackout and radiation storm as long
as the sunspot remains visible.
Keywords: CALLISTO network system, Solar Radio Burst, Solar Flare.
